Uninstall all programs that have to do with the roaster, restart the computer and follow these directions:
First, download Peazip (others work, this one is recommended by the manufacturer.) http://peazip.sourceforge.net/ This is the 3rd party program that will open the file
Download the latest available software.
Your computer will start the download.
Open the file, PEAZIP should open the file
It will have a folder called FRESH BEANS SR700
double click the folder.
Now there are 2 things in the folder SYSTEM and SETUP
Double click System.
Now it gives you three options,
Windows 7 32 bit,
Windows 7 64 bit or,
Windows XP
Select your system.
A warning will come up, click OK
and it should start the install wizard for the software. Just like the CD.